Tuesday, April 1, 2008

Free Support for Windows Vista SP1 Installation


For those who encounter problems when upgrade to Windows Vista SP1, here is a good news for you. Microsoft is giving away free support for Windows Vista SP1 issues. The unlimited installation and compatibility support is available at no charge until March 18. 2009.
There are 3 support options:
Email, Online Chat and Phone. Currently, email support response time is 1 business day. Online chat waiting time is over 60 minutes(!). The phone support is only available for users who have software assurance agreement, TechNet/MSDN subscrition, or Microsoft Partner Program.

Oh, the free support is for U.S. users only. (duh!)

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